Windows 8.1 corrupt Windows system files

Hello there, Can you please help me understand and how to fix the problem I have when I run the system file scan and I got this sfcdetails.txt below please help me undersatnd what it is and what is the problem and how can I fix it thank you.

sfcdetails.txt 


2015-01-06 00:00:53, Info                  CSI    00000581 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-06 00:00:57, Info                  CSI    00000583 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-06 00:00:57, Info                  CSI    00000584 [SR] This component was referenced by [l:166{83}]"Package_2709_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8.3000850-6825_neutral_GDR" 

2015-01-06 00:27:41, Info                  CSI    000008cc [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-06 00:27:45, Info                  CSI    000008ce [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-06 00:27:45, Info                  CSI    000008cf [SR] This component was referenced by [l:166{83}]"Package_2709_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8.3000850-6825_neutral_GDR" 

2015-01-06 16:59:45, Info                  CSI    000008cc [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-06 16:59:46, Info                  CSI    000008ce [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-06 16:59:46, Info                  CSI    000008cf [SR] This component was referenced by [l:166{83}]"Package_2709_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8.3000850-6825_neutral_GDR"
 

Question Info


Last updated April 4, 2019 Views 9,153 Applies to:
Answer

Hello,

Thank you for providing us the opportunity to assist to assist you.

As per the SFC details which you have provided it seems that you have received SFC result as found corrupted files but could not repair them. 

As per the SFC text detail it also states that "Cannot repair member file ". In that scenario I would suggest you to run DISM commands and see if it is able to repair the system files.

Deployment Image Servicing and Management (DISM) installs, uninstalls, configures, and updates the features and CBS packages in offline Windows Embedded 8 Standard (Standard 8) images and offline Windows Preinstallation Environment (Windows PE) 4.0 images. The commands and options that are available for servicing an image depend on whether the image is offline or online. All commands work on an offline Standard 8 image. Subsets of the commands are available for servicing a running operating system.

I would suggest you to run the below mentioned commands in elevated command prompt and check if it helps.

  • Press Windows key and X at the same time.
  • Choose Command Prompt (Admin) from the context menu.
  • In the Command Prompt, type the following command, and then press ENTER:

          Dism /Online /Cleanup-Image /ScanHealth.

This command is used to check if an image is repairable. Scan the image to check for corruption. This operation will take several minutes.

           Dism /Online /Cleanup-Image /RestoreHealth

This command is used to repair an image.

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.

Regards,

Ramesh Kumar.

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