The desktop screen is unable to load in my laptop (windows 8.1).
I can able to login into the system, but after that everything is blank. All i could see is the mouse pointer which is working fine as is as my system is working fine.
I can able to open the Task Manager from Ctrl+Alt+Dlt screen, in that i couldn't find 'explorer.exe', and when i tried to open the exeplorer.exe from task manager file -> Run new task -> explorer.exe (OK), it is giving the error as 'The application was unable to start correctly (0xc0000142).'
I tried starting the system with 'Normal Startup' in msconfig (from task manager new task) General tab. But the outcome is same - Blank desktop with mouse pointer.
i tried clearing the registry errors using CC Cleaner (as per a post in a discussion forum) but it doesn't help.
Please help me.
Thanks in advance. :)