Protect Yourself From Tech Support Scams
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July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary
technical support services. You can help protect yourself from scammers by verifying that the contact is a
Microsoft Agent or
Microsoft Employee and that the phone number is an
official
Microsoft global customer service number.
\System\SysMenu.dll The specified module could not be found
I've just updated to 8.1 and am now getting notification that "...\System\SysMenu.dll The specified module could not be found." I'm not finding anything on the internet about this. Is this a known issue or did I just inform you?
Microsoft technical support have solved this problem for me. I'm not sure what they did as they logged in remotely to my computer. But if you are having this problem as well it might be worth giving them a call :)
2nd: Find the yellow highlighted Image Paths that ends with sysmenu.dll. Usually you can locate those image paths from Scheduled Task.
3rd: Right click then delete.
4th: Try to find all yellow highlighted Image Paths that ends with sysmenu.dll from "Everything tabs, delete them.
NOTE: Carefully choose image paths that ends sysmenu.dll only, if you deleted paths that are not high lightened then it might cause some trouble booting your PC.
5th: Reboot Computer
6th: Wait at least 5 minutes to confirm that the issue has been resolved. (sysmenu.dll usually appears within a minute from rebooting the computer. )
Hope it helps :)
J.A. Tan
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I would also suggest you to Run DISM or System Update Readiness tool
Windows corruption errors may prevent Windows updates and service packs from installing. For example, an update might not install if a system file is damaged. The DISM or System Update Readiness tool may help you to fix some Windows corruption errors.
https://support.microsoft.com/en-us/kb/947821
Let us know the status of the issue we will be glad to help you further.
Regards, Yaseer.
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