Cannot connect to Windows 8.1 with Remote Desktop.

I just updated from 8 Pro to 8.1 Pro on a machine I use as an "entertainment center" which I call "Theater".  In my office I use 7 and I want to access the 8.1 machine using the Office 7 machine.  I successfully use the Office 7 machine to establish RD with two other 7 machines on my network.  I have set up the 8.1 using the MS online help file. I can see the Theater machine on the network, can access the public files no problem, but when I try to access using Remote Desktop I get an error message:  "Remote Desktop can't connect to the remote computer for one of these reasons:...."

The reasons are:

1)  Remote access to the server is not enabled.  (It IS - using the methods in the MS help file)

2)  The remote computer is turned off.  ( It IS ON!)

3)  The remote compute is not available on the network.  (It IS - I can see it and I can interact with it)

I have checked and set users on the 8.1, made sure the firewall will allow Remote Desktop, made sure port 3389 is allowed through the firewall, and checked services and Group Policy settings - everything should be in order to allow the connection.  No matter what I have done it still fails.

Any suggestions are welcome.


CJ Henderson


My mstsc or RDP Win8 app got stuck in the "initializing" phase... After reading this thread, I noticed, that my WiFi network location type had changed to "public" and the firewall denied access for RDP connections on public networks.

I followed these instructions:

to change the WiFi location type back to "private"

hope this helps anyone =)

8 people found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated April 7, 2021 Views 29,692 Applies to: