Windows 8.1 Network Constantly Drops

I updated from Windows 8 to 8.1 this week and since doing that the internet has been dropping constantly.  It has never done this before so I believe it is an issue with 8.1.

It doesn't seem to drop if I don't use the internet. But as soon as I do anything I might get a few pages open but then they all stop and the network adapter has the yellow triangle with the ! in it and it says "no internet access." This is on a Dell with a wired Ethernet connection using a Broadcom networking card dev_1692. Currently I have driver 15.6.1.2 which is dated January 29, 2013. I'm confused about that because when I look at Broadcom's website the latest available is 15.6.0.2 and it is dated June 4 2013. Shouldn't a smaller number be an older version?

What seems to work briefly is to reboot the computer, then if I open up Networking and Sharing Center and click on Change Adapter Settings then I see the network adapter is disabled. Just enable it! Of course, it will drop again. So frustrating. I should also note that when I reboot I often get a frowney face blue screen: DRIVER_POWER_STATE_FAILURE.


Is there anything I can do? I already tried updating the driver for the network card from Broadcom. That didn't change anything. My router is provided by Verizon.  The computer is a Dell XPS8100 .
 

Question Info


Last updated January 12, 2019 Views 19,265 Applies to:
Answer

The issue is related to Broadcom network adapters in combination with Win8 driver.

There's a new driver available from Broadcom, which fixes the problem when using Win8.1:


http://www.broadcom.com/support/ethernet_nic/netlink_k57.php


I had no drop outs for more than a week now.


Hope it helps for you too.


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