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Windows Display Resolution scaling on multiple monitors not working

Hi,

I am using a 2nd Gen Lenovo X1 Carbon, and connected to two external monitors via OneLink Pro Dock, with latest drivers on all..

I can only get the right resolution on the two external monitors (1680x1050 Recommended), with no fussy fonts ONLY if  i set the "Change Size of all items" to smallest setting, but the built-in display on my machine becomes very small, and not readable for things like outlook, or Lync (IE is fine)

I have the "let me choose one scaling level for all my displayes" unchecked, which I imagined will solve this problem, but I am noticing checking or unchecking this box is not making any difference in the result

 

any help?

Answer
Answer

Hello,

Thank you for posting your question on Microsoft Community Forum.

I would like to know some information about the issue so that we could assist you further.

Did you make any hardware or software changes on the computer?

Did you try the steps given be "PranavMishra5582 replied on May 9, 2014"?

I would suggest you to try the following steps:

Troubleshoot multiple monitor problems

I suggest you to update the graphics card drivers and check if it resolves the issue.

a) Press Windows and x key on your desktop and click on Device Manager.
b) Expand ‘Display Adapter’.
c) Locate the display driver.
d) Right-click on the display card listed and click on ‘Update Driver Software’

You can also refer to the following articles for more information.

Connect a second monitor or projector

http://windows.microsoft.com/en-IN/windows-8/how-connect-multiple-monitors

Connect a second monitor or projector

http://windows.microsoft.com/en-in/windows-8/how-connect-multiple-monitors#1TC=t1

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.

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Last updated July 19, 2022 Views 6,265 Applies to: