"Windows cannot connect to the printer. Access is denied." - Windows 8.1 - Brother DCP-195C Printer

I have a machine with Windows 8.1 and a Brother DCP-195C Printer connected to it. Everything works great.

But then I have two laptops, one with Windows 7 and another with Windows 8.1. When I try to add the (network) printer, in both of them, I get the error message: "Windows cannot connect to the printer. Access is denied." All the sharing settings seem to be fine. I've also tried all the tips I could find to solve the problem, like editing "Point and Print Restrictions" in Group Policy Editor or adding the printer manually, but it didn't help.

Since it happens on both laptops, I'm guessing it's a host-related problem. I just don't know what can it be.

I would also like to add that before installing Windows 8.1 I had Windows 7 installed, and I was able to connect to the printer in both laptops without any issues. Furthermore, if I connect the printer to any of the laptops via usb cable, it works fine.

Any help is much appreciated.
 
Question Info

Last updated August 2, 2018 Views 54,848 Applies to:
Answer

Hi,

Printers that are connected with a USB cable can be shared with a homegroup.

You may refer to the following link and check if it helps.

HomeGroup from start to finish

http://windows.microsoft.com/en-IN/windows/homegroup-help#homegroup-start-to-finish=windows-81&v1h=win81tab6&v2h=win7tab1

Thanks.

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