every time i open my Acer E1-572G laptop i get a bsod with the message video_dxgkrnl_fatal_error
keep in mind that:
-i have the latest updates and latest directx
-the video drivers are installed by microsoft via update so no drivers from the AMD website were downloaded
-i uninstalled the AMD video card from device manager so windows cand reinstall it by itself, bsod is still there
here is a screenshot of the program BlueScreenView reading the last .dmp file (there are 2 in total which have the same problems)
what causes my problem and what should i do? Thanks in advance!