Unable to install H&R block software from the DVD

I can not install H&R block from the DVD.

Original title: Install program from DVD


Hi Robert,

Thank you for posting your query in Microsoft Community.

I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue. However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide you with better assistance.

  1. What exactly happens when you try to install the software?
  2. Do you get any error message while installing the software?
  3. What is the make and model no. of your system? Are you play other discs in your CD/DVD drive?
  4. Are you able to install programs or apps online?

The information that you have provided is insufficient for us to provide you with targeted troubleshooting. Please provide the above asked information so that we are able to narrow down the issue to hardware or software related query in order to assist you better.

In the meanwhile, I would suggest you to refer to the section Installing or Uninstalling Software in the following link from the manufacturer's website:

H&R Block software support: Technical FAQs

Hope this information is helpful.

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Question Info

Last updated April 30, 2021 Views 985 Applies to: