1. I have recently purchased a new laptop running Windows 8.1.
2. installed my printer disc to connect a perfectly good P4350 model Lexmark ink-jet printer to it.
3. For about a week or so it worked fine - one or two glitches in formatting but nothing bad.
4. After getting a few automatic Windows updates for my laptop the printer functionality no longer worked - most bizarre but kept getting error message that the "printer port" was not correct and needed re-configuring and Lexmark's printer prompt solution was
to download & install new driver. THIS WAS THE BEGINNING OF THE END.!!
5. After about 20 attempts to download & install new driver - the printer still didn't work.
6. Eventually rang - yes rang Lexmark (big mistake) and was told that:
(a) Lexmark don't have a driver that makes their printer compatible with Windows 8.1. (even though their printer prompt tells you to)
(b) Lexmark don't make ink-jet printers any more.
(c) There is no simple "fix/patch" that I can add to my downloaded driver to connect my printer and get it to run - even though the downloaded driver shows all the functionality has been downloaded ie., size, colour options.
Does any IT GURU know of a simple "fix" to resolve this as I don't want to discard a perfectly good printer.