I have the same problem. My windows 8.1 Pro is up to date and the AVerMedia compatibility tool showed that my laptop (ASUS ROG G771J) can fully support the device. However in the device manager AVerMedia LGX stays as "other device" with question mark icon
next to it. I obviously have installed the latest drivers from manufacturer's site (but during installation the error 0xe0000244 occured) and my computer cannot recognize AVerMedia Live Gamer Extreme and manufacturer's software (REcentral 3) doesn't even see
it.
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