I'm using Dell Inspiron 3521 laptop, preinstalled with Windows 8. I then upgraded to Windows 8.1. But the Bluetooth is not working. On searching through various forums, I found that Bluetooth Support Service service needs to be started and running. It was set to Automatic, but not running. I tried starting it, I get this error. Further, I tried changing the Log On credentials to my specific account, removed the password, then clicked Apply. I got a message as the user has been authenticated. I restarted the PC, but no success. Again, I tried with Local Account, still no success.
The same error message, Error 1079, is displayed on every step I tried. Bluetooth was working fine with Windows 8. First time when I upgraded, I had this issue and hence reverted to Windows 8. But as Microsoft mandated Windows 8.1 upgrade recently, I need to do that.
I tried Changing the account name to Local Service and the service starts and runs. But still I'm unable to use the Bluetooth. In most of the forums posts I found that the account name must be of the user name. But if my username is selected, the error is displayed.
I'm currently logged in online account.
Due to this issue, I'm unable to use Bluetooth.
How can I fix this issue?
NOTE: I tried reinstalling the drivers, which is also not successful, although the drivers are compatible with Windows 8.1. So kindly do not suggest this again.