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October 14, 2019
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Thanks for reporting this issue. I will investigate and post a response here. Do you know whether you installed non-Microsoft driver for the USB xHCI host controller?
Thanks,
Eliyas
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Hi,
In addition to Patrick's good advice :
Check with Gigabyte Support, their on-line documentation, and drivers. Look for updates
to the BIOS, low level chipset drivers, and the major on-board and separate device drivers.
And check back regularly to those resources since Windows 8.1 is a new OS version and there
will probably be updates available there first.
Gigabyte Support
http://www.gigabyte.com/support-downloads/technical-support.aspx
Gigabyte Downloads
http://www.gigabyte.com/support-downloads/download-center.aspx
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!
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I manually installed a single driver - the Intel Chipset drivers, which were for Windows 8.1 64 bit.
Everything else came through Windows Update.
The Intel site had separate XHCI controller drivers, but it was specifically mentioned that they are not needed for Windows 8 and to not install them, so I didn't.
The driver mentioned above is for an Creative E-MU 0404 USB 2.0 professional audio interface, which worked just fine under Windows 8, even if it's using Windows 7 drivers. I do not know if this device is responsible for the crashes.
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Based on my investigation, this appears to be a bug in emusba10.sys driver from Creative Labs . This driver is sending a malformed URB. Windows 8 validated the URB before processing. This validation was removed in Windows 8.1 as part of some optimization. Until we come up with resolution for this, please don't plug this device to USB 3.0 port / blue port. Sorry for the inconvenience.
Thanks,
Eliyas
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Can somebody share the 2010 version of emusba10.sys (Thu Oct 07 01:40:21 2010) driver package to me. I'm not able to find on the EMU website. The one I have is from 2007 and I can't get it to crash.
Thanks,
Eliyas
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Thanks.
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