Original title: Brother MFC 7360N printer
I have been using the printer with XP and is working fine. I recently bought a new Dell XPS 8700 computer with Windows 8.1 (Support for XP stops in April). But I cannot get the printer to work with it. After downloading the driver (supplied by Brother for
Windows 8.1) when I try to print I get the message "Printer in error state." I have talked to reps. of Dell (almost 2 hours), Brother (more than an hour) and Microsoft (rep. of Microsoft was not helpful and did not seem to understand the problem.) Does any
one including the three organizations - Dell, Brother, and Microsoft - help me? I also saw at Office Max the carton for the printer saying it is compatible with MFC 7360N.