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blue screen of death ntoskrnl.exe DRIVER_POWER_STATE_FAILURE

phj@.@ asked on
I was upgrading my wireless device when the computer froze for about 30 secs before giving me the BSFD
i got the following dump file from BlueScreenView
can someone tell me why this happens? this is the third time(the other two times was when i was upgrading wind 8 to 8.1)
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Dump File         : 011214-42656-01.dmp
Crash Time        : 1/12/2014 4:29:37 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : ffffe000`010a1710
Parameter 3       : ffffd000`206fa840
Parameter 4       : ffffe000`1bb09bd0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14dca0
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+14dca0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\011214-42656-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9600
Dump File Size    : 954,048
Dump File Time    : 1/12/2014 4:33:58 PM
==================================================

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Patrick Barker replied on

Thanks!

Both of the attached DMP files are of the DRIVER_POWER_STATE_FAILURE (9f) bug check.

This bug check indicates that the driver is in an inconsistent or invalid power state.

If we run an !irp on the 4th parameter of the bug check (blocked IRP address), we get the following:

>[ 16, 2]   0 e1 ffffe00014564040 00000000 fffff80081997d80-ffffe000006d31d0 Success Error Cancel pending
           \Driver\nvlddmkm    nt!PopRequestCompletion


^^ nVidia video driver.

Ensure you have the latest video card drivers via the manufacturers website. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

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I also see another huge problem here, and that's you have 360 Internet Security installed + McAfee. This is creating a lot of NETBIOS conflicts and eventual memory corruption. Please remove and replace both with Windows Defender ASAP:

McAfee Removal - http://service.mcafee.com/FAQDocument.aspx?id=TS101331

Windows Defender (how to turn on after removal) - http://www.eightforums.com/tutorials/21962-windows-defender-turn-off-windows-8-a.html

Regards,

Patrick
Debugger/Reverse Engineer.
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