KB917607 stop working

I use Windows 8.1 64 bits.

I have installed KB917607 this year, and it worked, but about a month ago I receive again the message "Why can't I get help..."

KB917607 can't be uninstalled or reinstalled.

I NEED to read my old .hlp files.

What can I do?

 

Question Info


Last updated March 14, 2018 Views 1,479 Applies to:
Answer

I have not uninstalled the offending KB300850.

I have installed this work around:

http://borncity.com/win/2014/12/18/windows-8-1-winhelp32-exe-issue-after-december-patchday/

It worked.

I now have working help files.

Not surprising that this solution did not come from Microsoft.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.