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Xbox account sign in

I can sign into my account on xbox.com but when i try to sign into my xbox account. It doesn't  sign me in and returns to the "sign in" screen.  I have tried resetting  my console.
Answer
Answer

Hi Max,

I'm sorry, but we do not support your issue about X-box in MC.

To get help with your problem, please see the following to identify some of the many resources from which you can choose to get assistance: https://answers.microsoft.com/en-us/feedback/forum/fdbk_commsite-feedback_other/resources-for-xbox-support/cc0713d0-ac7f-4607-9817-62014a08b9e0

Good luck,

Kosh

MVP(7/2012-6/2015),MCSE,MCSA,MCC2011,xCMM,xCAM,A+,Net+,Security Expert, xInfluencer. See Profile.

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Answer
Answer

Hi,

Questions about Xbox are outside the scope of this Community.

The information on where to post for Xbox questions/problems is in this linked Thread which was composed/posted by David Wolters:

Resources for Xbox Support

For general support questions, visit the Xbox Support Forums and choose the category that best fits your scenario. 

  • For help with Enforcement Actions/Suspensions, visit Enforcement.Xbox.com. 

  • For Xbox Live Policy & Enforcement Team Case Review, visit Case Review

  • For help with your console hardware and accessories, visit Xbox One Console, Xbox One Accessories, or Xbox 360 Console & Accessories. 

  • For help connecting to Xbox Live, visit Connecting to Xbox Live on Xbox One or Connecting to Xbox Live on Xbox 360. 

  • For help purchasing or downloading items on your console, visit Purchasing, Downloading, & Redeeming on Xbox One or Purchasing, Downloading, & Redeeming on Xbox 360. 

  • For help with your Xbox Live account, visit Managing my Xbox Live Account on Xbox One or Managing my Xbox Live Account on Xbox 360. 

  • For help with Xbox Games questions, visit Xbox One Games or Xbox 360 Games. 

  • For help with Xbox Rewards, visit Xbox Rewards Support. 

  • For help with Promotions/Sales, visit Promotions & Special Offers on Xbox One or Promotions & Special Offers on Xbox 360. 

  • For help with Xbox on Windows, visit Xbox on Windows Support. 

  • For help with Xbox on your mobile device, visit Xbox on Mobile Devices Support. 

  • For help with apps on your console, visit Apps on Xbox One or Apps on Xbox 360.

    Find the correct Xbox Forum that applies to your problem/question from the information in the above link and repost in that particular Xbox Forum that applies to your problem.

    Cheers.

    • ___________________________________________________

    Bill Smithers - Microsoft MVP July 2013 - Dec 2020

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    Question Info

    Last updated April 20, 2025 Views 7,837 Applies to: