Troubleshoot Error (0x409) 0x80070422 on Xbox App

Introduction

If your using the Xbox App on Windows 10, you may get a sign in error like this: (0x409) 0x80070422. This indicates that some of the services the Xbox App uses have not been enabled, or not working properly. Thus results with this error code, and you will also notice your unable to sign into Xbox Live through the App and other services could be effected.

This article will walk you though the steps needed to resolve this error - or attempt to at least :) Please make sure you follow the steps accordingly. If your not confident with following these steps, make sure you ask someone who is confident with doing this.

Details

These steps will be based around using MS Configuration to start the services within Windows 10, that the Xbox App needs to use.

1. Search "ms config" in Cortana - the search bar on your taskbar,

2. Select System Configuration which is shown in the results,

3. In the MS Config window, select Services tab,

4. Scroll down and make sure the following boxes are ticked for the following services: Xbox Live Auth Manager, Xbox Live Game Save & Xbox Live Networking Service,

5. Select Apply and then OK,

6. and then restart your PC/Device and try launching the Xbox App again.

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I hope this information helps you. If you would like to suggest edits to this article, please comment them below. If you would like help with the Xbox App, please use the ask question button to post to this community.

  

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Hi,

My Xbox app doesn't want to launch, and when I follow your method, I only have 2 Xbox services :

-Xbox game monitoring

-Xbox accessory management service

I've also tried to uninstall and reinstall the app, but I'm still unable to connect

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Bonjour quand je vais dans mon système de configuration pour résoudre le problème je n'es que deux documents Xbox 

-Surveillance du jeu Xbox 

-Gestion des accessoires Xbox 

Je n'est que c'est deux la je ne peut donc rien faire .... 

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i like it 👌👌

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The listed ones didn't show up so I went to the services manager and enabled them from there.

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Last updated December 30, 2020 Views 1,723 Applies to: