ROBLOX error while installing

My ROBLOX will not install for some reason, the error I get is

An error occured while starting ROBLOX

Details: HttpOpenRequest failed for GET

http://setup.roblox.com/version?guid26455, Error Code: 6

I've tried just about everything I could think of, but maybe there is more. I've tried allowing access through my firewall, port forwarding every port ROBLOX could use, and i've changed my security setting for my temp folder.

Any help is greatly appreciated.

Thanks,

Joe

 

Question Info


Last updated August 23, 2019 Views 14,967 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hello,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

  • Does this work on previous operating system? 
  • How are you trying to use this? Is it through Browser or App?

I would suggest you to install ROBLOX in a compatibility mode and check if it helps.

Here are the steps:

a. Download the latest Application from the manufacturer’s website. 
b. Right-click on the app setup file and click on ‘properties’. 
c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation.

Once this is done, restart the computer and check if the issue persists.

Hope this helps. Please do let us know if you need any further assistance.

156 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

This program worked on Windows 8 and Windows 10 when I had first got it.

I am trying to install the program itself with an executable file.

I tried running it in compatibility mode, sadly it did not work. The error always occurs when the text on the installer says "Connecting to ROBLOX..."

- MBC

9 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello,

Since the issue is still facing, I suggest you to contact ROBLOX support for further assistance and see if it helps.

Here is the link: https://en.help.roblox.com/hc/en-us

Hope this helps.

Thank You.

7 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you very much for the help, but I contacted them and was sent to a page with things that should fix it, sadly known worked. I'm at a wall at the moment, but thank you very much for the help.
- MBC

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Im having the same issue. I contacted Microsoft, see how this goes. So much for the Windows 10 upgrade.

-_-

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

had the same problem do a reset to your computer,it keeps your files and fixes the errors.

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I restarted my entire computer and put it on factory standard and still didn't work.

5 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I can't even access the help link. It's if my computer doesn't even recognize Roblox.

Edit as of a few hours later: It turns out that Roblox HQ is also having problems as well and hopefully be solved in 12 hours.

       

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

help me plase

13 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

um i have problem why i can't play boy and girl hang out because there error code 6 do you know how fix it or not plz help!

15 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.