Phoenix RC Simulator runs on W8 but will not run on W10, error message : can't find d3dx9_43.dll and X3DAudio1_7.dll is there a compatibility mode that will work?

Original Title: Phoenix RC Simulator runs on W8 but will not run on W10,  is there a compatibility mode that will work?

Does anyone know a workaround?  when I try to run it the message is can't find d3dx9_43.dll and X3DAudio1_7.dll

 

Question Info


Last updated August 29, 2019 Views 1,899 Applies to:

Hi,

I am sorry to know that you are facing issue with Windows 10.

Please be informed, most programs created for earlier versions of Windows will work in this version of Windows, but some older programs might run poorly or not at all. You can run the Program Compatibility Troubleshooter on most programs to help detect and fix common compatibility problems.

Note: Don’t run the Program Compatibility Troubleshooter on antivirus programs, firewall software, backup software, disk utilities, or on system programs that came with Windows. This might cause data loss or create a security risk.

Please try the methods provided below and check if you are able to run Phoenix RC Simulator in Windows 10.

Method 1

Run the Program Compatibility Troubleshooter.

  • In the search box, type run programs.
  • Select Run programs made for previous versions of Windows, and then select Next.
  • Choose the program you want to fix. If you don't see the program in the list, select Not Listed.
  • Select Next, and then follow the instructions in the troubleshooter.

If the troubleshooter can't fix the problem, try changing compatibility settings manually.

Method 2

Change compatibility settings manually.

Please be informed, these steps will not work with apps that come with Windows, or with apps you get from the Windows Store.

  • In the search box, type the name of the program, right-click the search result, and select Open file location.
  • Right-click the program icon, select Properties, and then select the Compatibility tab.
  • Select Windows 8 (Runs the program using settings from a previous version of Windows. Try this setting if you know the program is designed for (or worked in) a specific version of Windows).
  • If you want to apply the settings for that program to all accounts on the PC, select Change settings for all users.
  • You might be asked for an admin password or to confirm your choice.
  • When you're done, select OK.

For more Information: Please refer to the below Microsoft article.

Make older programs compatible with this version of Windows

Please keep us updated with the status of the Phoenix RC Simulator, to assist you further.

Regards,

Syed Abdul Jabbar

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"can't find d3dx9_43.dll and X3DAudio1_7.dll"

These are to of the most recent DirectX files ( if 2010 can be called recent). Try running the DirectX Web Installer.

This will install these two files if they are not already present in your Win10.

Download DirectX End-User Runtime Web Installer from Official Microsoft Download Center

- If these files are present you will see a message to the effect that your DX is up to date.

If they are present they may be corrupt.

In this case you can either reinstall DirectX using the full DX installer, or delete the two files above

from System32 and sysWOW64 and run the Web Installer again to replace them.

Download Details - Microsoft Download Center - DirectX Redist (June 2010)

- DirectX out of the way and still getting the error ? Try doing a copy/paste of the d3dx9_43.dll and X3DAudio1_7.dll from System32 to the Phoenix RC  install folder.

You also may want to post on one of the Phoenix RC forums, as this may be a common issue with the sim.

"is there a compatibility mode that will work?"

- Probably not. 'Run as admin' would be the first option I'd try.

The rest is experimental. Windows version that is contemporary with the release date of a game

can help, but using compatibility when not necessary can also prevent games from running.

.

.

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