Ms solitaire collection error code 121003

"Xbox Live error

There was a problem loading your data from the cloud

Please check the Microsoft Solitaire Collection FAQ at

https://aka.ms/mssolitairefaq and refer to error code:

121003"

I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?

 

Question Info


Last updated October 14, 2018 Views 15,581 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi Jan,

An Xbox Live error may occur if your computer is unable to connect properly to the Xbox Live Servers. It is also possible that the Xbox App is corrupted or there is an issue with your Xbox Live Profile. To properly isolate your concern, please provide us the following information:

  • What troubleshooting steps have you tried so far to resolve the issue?
  • Are you still able to play other Microsoft games online?
  • Have you tried to sign out and sign in to your account on the Xbox App?
  • Did you make any changes to your computer or your network settings prior to the issue?

In the meantime, you may check and follow the solutions provided on this link to resolve issues with Microsoft Solitaire Collection.

14 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

123456characters

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi Jan,

An Xbox Live error may occur if your computer is unable to connect properly to the Xbox Live Servers. It is also possible that the Xbox App is corrupted or there is an issue with your Xbox Live Profile. To properly isolate your concern, please provide us the following information:

  • What troubleshooting steps have you tried so far to resolve the issue?
  • Are you still able to play other Microsoft games online?
  • Have you tried to sign out and sign in to your account on the Xbox App?
  • Did you make any changes to your computer or your network settings prior to the issue?

In the meantime, you may check and follow the solutions provided on this link to resolve issues with Microsoft Solitaire Collection.

Lorain. I've been experiencing the same problem on the FRESH INSTALLED win10! So what corruption except in heads of developers do you talk?

13 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Microsoft solitaire games will not load it says error code 124

6 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I get this same error, but only when connected to Wi-Fi. I turn Wi-Fi off and it works.

Coincidentally, the same thing happens with my Office365 account (Microsoft Exchange ActiveSync). My contacts don't update and I have to delete and re-add my Office365 account but it will only connect to the server and add the account if Wi-Fi is off.

8 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I get this same error, but only when connected to Wi-Fi. I turn Wi-Fi off and it works.

Coincidentally, the same thing happens with my Office365 account (Microsoft Exchange ActiveSync). My contacts don't update and I have to delete and re-add my Office365 account but it will only connect to the server and add the account if Wi-Fi is off.

Hi Joe,

I solved my problem for 50 % by disabling my Exchange Active Sync account for mail, contacts and calendar and uses only my normal Microsoft account instead .

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I can log into my XBox live (I just did to check)

I'm getting the feeling you're cloud lost my data. Right?

Here's a screen shot the wording here sort of gives the impression my data is gone:

16 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

My problem also.  121003 error. Can not find any help. Xbox says it's not their problem and Windows says it's not theirs.

6 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

My problem also.  121003 error. Can not find any help. Xbox says it's not their problem and Windows says it's not theirs.

Rob. In fact, after upgrade to build 17133 the problem has disappeared and I don't see it anymore. So obviously it's MS problem: I recall that happened on early days (from time to time) with first Insider Previews of Win10 

7 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

121003. I knew what it meant when I first saw it and why MS will NEVER tell you the truth about it. It means they've lost your data. If fact it momentarily connected yesterday. My daily challenges for the whole month were gone. Period. Zip. And it wouldn't load the events at all. How could it be MY system when it's reading and sending and doing 100% with everything else? Including another XBox live game. I can access my XBox Live account just fine.  I uninstalled, reinstalled, same 121003 code. My data got eaten and their cloud or the game has a glitch. So having the ethics of most modern business they blame it on YOU.

NOT OUR FAULT. NOPE. So they are jerking US around rather than fixing THEIR problems.

83 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.