Hi ToobieFo,
If your gamertag was created for you when you initially signed up for Xbox, you can change it one time for free. There are two ways to change your gamertag. First,
you can change it through your Xbox consoles or change it through a web browser. To do this, you may follow the steps below:
Change your gamertag through a web browser:
- Go to the
Change gamertag page at account.xbox.com.
- Sign in using the Microsoft account email address and password associated with your gamertag.
- Enter your new gamertag, and then select Check Availability.
- Once you find an available gamertag, click Claim it.
Note If your gamertag was created for you when you initially signed up for Xbox (meaning you did not choose it yourself), you can change it one time for free. Additional Xbox gamertag changes cost extra. - If you created your own gamertag at signup and want to change it, you will be charged (fee varies by region and currency).
Kindly update us with the results, so that we can assist you further.