Microsoft Solitaire Collection Events Crashing

Microsoft Solitaire Collection Events Crashing starting today 2/4/18. Events are crashing during loading. I have found no issues playing regular games, daily challenges, or star collection games.

I have tried all the suggestions in Loriane Mon post of June 19, 2017

Ran troubleshooter - told me user control was turned off. Turned on and rebooted computer.

Reset windows cache.

Restarted computer from the General Tab of msconfig.

Uninstalled Microsoft Solitaire Collection and then reinstalled. Rebooted computer.

On reboot, computer went through two cycles of updates.

Still the same issue. About 4 seconds after clicking on EVENT, "Loading" freezes. 4 seconds later, Solitaire Collection closes.

Application log shows error below on latest attempt:

Faulting application name: Solitaire.exe, version:, time stamp: 0x5a2b705a
Faulting module name: combase.dll, version: 10.0.16299.15, time stamp: 0x811a4962
Exception code: 0xc000027b
Fault offset: 0x001c64a1
Faulting process id: 0x1ce4
Faulting application start time: 0x01d39e3af18b9397
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Solitaire.exe
Faulting module path: C:\WINDOWS\System32\combase.dll
Report Id: 3b44f341-92ed-4929-a7b5-d44f36aa5fea
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe
Faulting package-relative application ID: App

Information message:

Fault bucket 1572825590626856697, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe
P2: praid:App
P4: 5a2b705a
P5: combase.dll
P6: 10.0.16299.15
P7: 811a4962
P8: 80070057
P9: 00067c82

Attached files:
\\?\C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Assets\Audio\Click_G.wav
\\?\C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Assets\Audio\opt-in-ad-popup.wav

These files may be available here:

Analysis symbol: 
Rechecking for solution: 0
Report Id: 3b44f341-92ed-4929-a7b5-d44f36aa5fea
Report Status: 268435456
Hashed bucket: 7711cfe831a585e7e5d3cc8a9ef52ef9

System Log Error Message:

The server {7966B4D8-4FDC-4126-A10B-39A3209AD251} did not register with DCOM within the required timeout.

NOTE: Frequently get warning "Having difficulty connecting"

Windows 10 Home

Version 1709

OS Build 16299.192



A corrupted data may cause your game not to work properly.

Let us try to re-register Windows Store by running the following commands on command prompt: 

1. Press Windows key + X. 


2. Click on Command Prompt (Admin). 


3. In the command prompt, enter the following command:  

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest} 


4. Reboot your computer.

Let us know how it turns out.   

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Question Info

Last updated August 15, 2020 Views 3,575 Applies to: