Far Cry 3 crash every 15 minutes because XAudio2_7.dll_unloaded compatibility issues on Windows 10

I already try all the solution in here :

http://forums.ubi.com/showthread.php/739489-PC-Win7-8-vista-Solutions-gt-Far-Cry3-Has-Stopped-Responding

Got the same problem in here:

https://answers.microsoft.com/en-us/windows/forum/games_windows_10/far-cry-3-has-stopped-working-on-windows-10/8c6cf0d6-1142-4658-b17a-dd630fe79f0f

Already searching for this problem in another game like Assassin's Creed Unity

Which is already found the solution remove/rename the XAudio2_7.dll from SysWOW64

But in Far Cry 3 if we remove/rename the XAudio2_7.dll from SysWOW64 the sound disappear in game but not in Assassin's Creed Unity

I strongly guess its the compatibility issues on windows 10 because after I update from windows 8 that's when the problem starts coming

Here is the Event Viewer error log :

Fault bucket -434753955, type 5
Event Name: BEX
Response: Not available
Cab Id: 47258905615

Problem signature:
P1: farcry3.exe
P2: 0.1.0.1
P3: 51226a37
P4: XAudio2_7.dll_unloaded
P5: 9.29.1962.0
P6: 4c0641e5
P7: 0003a5e0
P8: c0000005
P9: 00000008
P10: 

Attached files:
C:\Users\Mahaindra\AppData\Local\Temp\WERF4DC.tmp.WERInternalMetadata.xml
C:\Users\Mahaindra\AppData\Local\Temp\WER85.tmp.appcompat.txt
C:\ProgramData\Microsoft\Windows\WER\Temp\WERD5.tmp.dmp
C:\Users\Mahaindra\AppData\Local\Temp\WER395.tmp.WERDataCollectionFailure.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_farcry3.exe_dc438fc6d914bb8868347759a4a73c2cec84_ee16b8ac_cab_26160a77

Analysis symbol: 
Rechecking for solution: 0
Report Id: 46f222c7-150b-4f22-bab0-2d44193f8010
Report Status: 8
Hashed bucket: 8c006ba9bc47c32b61cfa41ed18ad22a

Faulting application name: farcry3.exe, version: 0.1.0.1, time stamp: 0x51226a37
Faulting module name: XAudio2_7.dll_unloaded, version: 9.29.1962.0, time stamp: 0x4c0641e5
Exception code: 0xc0000005
Fault offset: 0x0003a5e0
Faulting process id: 0x2ce4
Faulting application start time: 0x01d0edcc3ebebe71
Faulting application path: C:\Program Files (x86)\Ubisoft\FarCry 3\bin\farcry3.exe
Faulting module path: XAudio2_7.dll
Report Id: 46f222c7-150b-4f22-bab0-2d44193f8010
Faulting package full name: 
Faulting package-relative application ID: 

 

Question Info


Last updated October 25, 2019 Views 3,253 Applies to:

Hi Mahaindra,

Thank you for posting on Microsoft Community.

We’re sorry for the inconvenience caused. We will be glad to assist you with this.

In order for us to best understand how to resolve your problem, do let us know if you get any error messages when you try to run the game.

I suggest you to refer to the link mentioned below to check the compatibility of the game with Windows 10.
http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home

Meanwhile, please try the following methods and check if it helps.

Method 1: Updating graphics card drivers.
   1. Press Windows Key + R
   2. Type devmgmt.msc and click ok
   3.
Click the arrow next to Display Adaptors to expand that category
   4. Right-click on Intel(R) HD Graphics and choose the option to Search     
     Automatically for Updated Driver Software

   5. Your computer should find and automatically install the updated driver
   6. After the installation is complete, Restart your computer

Method 2: Run the game in compatibility mode
   1. In the search bar, type the name of the game.
   2. Right click on the game and select open file location.
   3. Right click on the program icon and click on compatibility tab.
   4. Check the “run this program in compatibility mode for” and select Windows 8.
   5. Restart your computer and launch the game to see if the issue persists.


 Please get back to us with the result and let us know if you need further assistance.

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Thank you for replying my thread.

The error message is :

A problem caused the program to stop working correctly.

Windows will close the program and notify you if a solution is available.

It is said Far Cry 3 is Compatible, No Action Required.

But as you see I'm getting problem over here.

I already posted the Event Viewer error log.

I assumed it's something to do with the DirectX component compatibility.

I already tried Method 2. Sadly it's not working.

Trying Method 1 now. I'll update as soon as possible.

By the way I'm using Nvidia and It's latest driver.

Update :
The problem still exists. No improvement.

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I have the same problem. Since Windows 10 game is crashing every 10/15 minutes. I have opened a ticket at Ubisoft helpdesk on the 1st of September, but I haven't received any response. (2 weeks ago)

Faulting application name: farcry3_d3d11.exe, version: 0.1.0.1, time stamp: 0x51226a2f
Faulting module name: d3d10.DLL_unloaded, version: 10.0.10240.16384, time stamp: 0x559f3c01
Exception code: 0xc0000005
Fault offset: 0x000ba5e0
Faulting process id: 0x978
Faulting application start time: 0x01d0e4d9e63ba8f0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\

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I think we have a different problem

Can be seed on your Faulting module name: d3d10.DLL_unloaded

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Me too, opened ticket at ubisoft and I still wait for solution almost 3 week.

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It appears that this issue is happening for multiple games.  The same error occurs in multiple Call of Duty games as well as Kingdoms of Amalur: Reckoning.

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I found a solution that seems to work - at least mostly.

XAudio2_7.dll exists in multiple places - SysWOW64 as well as System32.

Rename the file in SysWOW64 to XAudio2_7.dll to XAudio2_7.dll.old and then copy the file from System32 into the SysWOW64 folder.

I have a few audio hiccups here and there, but none of the games that crashed before seem to do it now.  Tested with Kingdoms of Amalur, and it seemed to work.  Played for 30 minutes with no crash, where as I was having crashes every 15 minutes before.

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A number of people have had success doing the following:

http://steamcommunity.com/app/220240/discussions/0/496881136920428261/

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