Can't Launch Minecraft

Just bought and installed Minecraft for windows 10. Everytime i launch it it closes after 5 seconds and nothing else happens. My windows is updated and i bought the right minecraft version, what should i do?

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Hi Andre,
I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Please try Resetting Minecraft as a first step.

https://www.tenforums.com/tutorials/48107-reset...

Disclaimer:
This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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Hello,

Already did that, it didnt work

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Thanks Andre.
What are the PC/motherboard specs?

What is the current version and build reported under Windows Specifications under Settings>System>About?
Sumit

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PC specs:

Intel(R) Core(TM) i3-2310 CPU @ 2.10GHz 2.10 GHz

RAM - 4GB

64 bits OS

x64 processor

Windows Specs:

Edition - Windows 10 Home

Version - 1903

Installed in 10/23/2019

OS Compilation 18362.720

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Hi,

Try updating to 1909 using Media Creation tool and if it fails let us know.

The fastest way to get the upgrade is through Media creation tool or ISO file.
Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen.

https://go.microsoft.com/fwlink/?LinkId=691209

All steps, including upgrading using ISO file and Media creation tool, are covered here:

https://www.yourwindowsguide.com/2019/11/update...

Content on the above blog is written by a Microsoft MVP so it is safe.
Sumit

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Hello

I updated windows and redownloaded minecraft, but the same thing happens.

Also i just noticed that even though the app is called "Minecraft for Windows 10" and im sure i chose the PC platform option when purchasing the game, it says "Xbox Live" right next to it, should i be worried about that?

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This is the PC version:

https://www.microsoft.com/en-in/p/minecraft-for...

Is it listed as bought?
Sumit

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Yes, it says "install/play"

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Hey there, AndreAzevedo2

Welcome to the Microsoft Community forums. 

The Xbox Live edition is your most up-to-date version of Minecraft. Microsoft are wanting Minecraft to be playable on all platforms with everyone playing cross platform also. So you will be able to play with someone on Xbox, proving they have the same version of Minecraft. 

So do you have two versions of Minecraft installed on your computer (Windows 10 and Live edition)?

Regards, 

Volunteer Moderator | Xbox Ambassador | Win & Xbox Insider

Give back to the community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

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No, i only have the Windows 10 edition, I bought the "Minecraft for Windows 10 Starter Collection".

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Last updated October 5, 2021 Views 74 Applies to: