aca neogeo games are sped up on windows 10

I've tried two aca neogeo games(metal slug and world heroes) and everything seems to be on fast forward. how do you fix this

Hi,

Performance issues with playing ACA Neogeo may occur if the game or the video card driver is not updated. To properly isolate your concern, please provide us the following information:

  • Does the same issue occur in your other games?
  • Did the issue start after an update?
  • What troubleshooting steps have you tried so far to resolve the issue?

In the meantime, we suggest that you check the game settings and change those that could possibly cause the issue. You may also check if there are new updates for the game and install them by following the steps on this link.

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first of all no it only happens with aca neogeo games. second it has been doing this since i downloaded it so nothing to do with an update and I've tried uninstalling and then reinstalling the game and that has not worked

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Hi,

As you have mentioned above, the problem only happens specifically on ACA NeoGeo Games. Basically, there's no issue with your device as other apps and games are working fine. Your Internet connection is stable since the problem only exists on a specific game. The main problem here is the game server of ACA NeoGeo Games. Let's try to have this resolve by performing the troubleshooting steps below:

Step 1: Clean boot.
 
It will start Windows by using a minimal set of drivers and start up programs. It will also eliminate software conflicts that could occur when you install a program, an update, or when you run a program in Windows. Please see this link for the steps.
 
Note:  After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.

Step 2: Reset Windows Update Components.

These are services that Windows Update needs to make sure it's working effectively.

Once done, please reset your router to refresh your connection. If the same issue persists after performing the steps above, it would be best if you contact the ACA NeoGeo Games developer so they can have this check on their server's end and help you resolve it right away.

Update us with the results for further assistance.

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Last updated March 22, 2024 Views 699 Applies to: