A few days ago, I posted an inquiry regarding the Windows 10 update, #KB3081704, for the installation of the Windows 10 dvd player that I did not receive following an upgrade from Windows 7. The initial response to my inquiry was limited, and I tried to follow some limited recommendations to resolve the problem. I had no success. So I waited a couple of days. Still did not receive the update nor any other recommendations.
Even though I am supposed to receive the subject dvd player app for free, I got tired of waiting for it. Just wanted to get the install issue behind me, and move on!!! So I went to the windows store and purchased the app for $14.99 plus tax. The windows store took my fee without any problem, and reported the install of the dvd app. Tried to utilize the app. and play a dvd. DOES NOT WORK!!!! What is going with this total nonsense and Windows 10? Originally, I did not want Windows 10 and my laptop was attacked daily with attempted windows update to convert to Windows 10. So, I converted. I have had nothing but problems since then!!!
And what happened to live chat support today??? They cannot be accessed in any shape or form today!!! Do they still exist and how can they be contacted??? If anyone from Microsoft is looking at these postings, I would ask for a response. Absent a response, I am really going to feel that you folks rolled out Windows 10 too early or are running some type of fee scam on the dvd player app.