XBox app crashes on launch in Windows 10

Hello,

I just upgraded to Windows 10 from Windows 8.1.  Things worked as expected with the included Xbox app for the first few days.  However, for the last day or two, the app has crashed immediately upon launch, with no error message displayed.

I have run the app troubleshooter, but no errors were found.  Is there a way I can reinstall the Xbox app without refreshing my PC?  I have an Xbox One console, so having access to that app is pretty important.

Luke

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Hi,

 

As you have already ran the troubleshooter, I would suggest you to refer to the link for Xbox support:

http://support.xbox.com/en-US/browse/xbox-on-windows

 

Hope it helps.

 

Rohit S

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Rohit Siddegowda replied on 

Hi,

 

As you have already ran the troubleshooter, I would suggest you to refer to the link for Xbox support:

http://support.xbox.com/en-US/browse/xbox-on-windows

Sorry this was not helpful. I too have the same problem. The link you sent us to assumes that the app is able to start up and work. However the app will not start at all. it continues to crash and is extremely frustrating! I have been searching online thru support forums and it seems no one has the answer yet.

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any update to this?? The xbox app crashes on launch of the app on Windows 10.

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Bump Bump

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Hi Kellon,

Thank you for posting your response.

I suggest you to uninstall and reinstall the Xbox app on your computer and check. Follow the steps provided below.

  1. Type Windows Powershell in search box.

  2. Right click on Windows Powershell and select Run as administrator.

  3. Copy and paste the following command.

    • get-appxpackage *Microsoft.XboxApp* | remove-appxpackage
  4. Press Enter key.

After uninstalling the Xbox app, I suggest you to download and install the app again and check.

You can download the Xbox app from the following link.

https://www.microsoft.com/en-us/store/apps/xbox/9wzdncrfjbd8

If you are still facing an issue with Xbox app, I suggest you to contact the Xbox support team and check.

You may refer the following link to post your query on Xbox forum.

http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

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I'm having the same problem.  Followed the uninstall powershell instructions above then re-installed.  No joy.  Xbox App launches and immediately closes.

This was working just fine until the November Windows update (1511.10586.14) which I just installed last night.

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I am having same issue. any update? 

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I tried this but when I try to install from the Store, I get this error:

Try that again

Something went wrong.

The error code is 0x80073D05, in case you need it.

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I rebooted and was able to get it to install. But, now I have the same problem as before. Xbox app crashes immediately when launching.

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I have found a solution to the Xbox app Crashing upon launch on the Lenovo laptops!

https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Edge-2-1580-XBOX-App-Closes/m-p/2220382#M36042

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Last updated May 17, 2021 Views 22,836 Applies to: