Code: 0x803FB107 Windows 10 app store

Hi

Cant download apps or games on the windows store for a month or so. Tried numerous trouble shooting online like clearing the cache and other methods but no luck please help!

[Moved from: Windows / Apps on Windows 10 / Other Windows apps / Games]

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Hello,

Based on the information you have provided in your post, we need to do further investigation. To assist you better, we'd like to know the following:  

  • Were there any recent changes on your device?  

  • Were there any external devices connected to your computer when it happened?  

  • Have you recently installed any software?

We'll keep an eye out for your response.

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Hi

No changes

No devices

No software

Its really annoying !

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We appreciate your response. This issue occurs due to corrupted or missing Windows settings. Let's try to run the troubleshooter for Windows apps and check if the issue still persists.

Once you're done, update us with the result.

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I have the same problem and with me does not help the things :/

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Hi Lukas,

Thank you for sharing this to the community. We suggest that you try to reset your store cache by following the steps below: 

  •  Press Windows key + R. 

  • Type "wsreset.exe" and press Enter. 

  • Check if it takes you to a store page which displays that the cache has been reset. 

  • Now try to open the store app and check. 

We will wait for your response. 

Regards.

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I followed what you said as I have the same issue as well but no dice. I still have the error issue.

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Hi,

Thank you for your response. We would like to know if you already tried running the Windows app troubleshooter? In case you already done with it and still having issues, we suggest that you use the System File Checker tool to scan your system files and to repair missing or corrupted system files. The sfc/scannow command (System File Check) scans the integrity of all protected operating system files and replaces incorrect, corrupted, changed or damaged versions with the correct versions possible. You may refer to this link for more information.

Regards.

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Hey none of these steps have worked for me with Forza Horizon 3 installing/download. any other tips? 

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Hey none of these steps have worked for me with Forza Horizon 3 installing/download. any other tips? 

Hi Samuel,

For better assistance, we'd like to know the following:

  • Can you provide the exact error message when you try to download Forza Horizon 3?
  • Have you tried downloading other apps from Windows Store?

We're looking forward to your reply.

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Something unexpected happened Code: 0x803FB107. And I don't own any other games of Windows Store so i haven't tried. 

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Last updated September 18, 2021 Views 55,516 Applies to: