Netgear Genie App compatability with Windows 10

HI,

Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

Please share the details.

• Where did you downloaded Netgear Genie App?
• Do you see any error code or error message on the screen?

As a work around, I suggest you to follow the below methods and check if it helps.

Method 1: Run App Troubleshooter

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the  Windows Store apps troubleshooter        

If the issue persist, I suggest you to download and install the latest app from the developer’s website and check if it helps.

I hope the issue will be resolved. If you have any further queries, please feel free to contact us again. We will be happy to assist you accordingly.

Thank you.