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Installation of Oculus Software Errors

Hi there,

FIrstly used to have oculus installed on my machine but I formatted all my drives as a clean up and upon re-installing everything I am now running into an error when installing Oculus setup. I realise this may not be a windows problem, but the oculus people don't have many answers for me.

The following lines are from the last part of the oculus setup log file, when the error occurs. 

Why is access to that particular file denied, surely it shouldn't be, as I am running the set up as an administrator on windows.

Any help on how to fix this would be super awesome....

[Warning] [23/11/2017 9:54:02 AM] Exception deleting 'C:\Users\salis\AppData\Local\Temp\OculusSetup-b04ead59-65c5-4478-bfe5-9c30529d27c9':
System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied.
   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [23/11/2017 9:54:02 AM] Scheduling delete of 'C:\Users\salis\AppData\Local\Temp\OculusSetup-b04ead59-65c5-4478-bfe5-9c30529d27c9' on next reboot.
[Debug] [23/11/2017 9:54:02 AM] Exiting with code 1.

[Moved from: Windows / Windows 10 / Install, upgrade, & activate]

Hi John, 

Based on the details provided, it is possible that the issue was due to the software residuals that caused the installation process to fail or for the error message to appear. We recommend that you perform a disk cleanup to clean or delete all the junk files and the installation residuals of the application. And then, install the application or software again. 

If the issue persists, access safe mode and locate this exact file location "C:\Users\salis\AppData\Local\Temp\OculusSetup-b04ead59-65c5-4478-bfe5-9c30529d27c9" and delete "OculusSetup-b04ead59-65c5-4478-bfe5-9c30529d27c9 folder" manually. 

Let us know how it goes. 

Regards.

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Hey so I tried those things but I have had a similar error. Here's the log from when the first error occurred this time...

[Debug] [24/11/2017 11:13:21 PM] Installing oculus-runtime.
[Error] [24/11/2017 11:13:31 PM] Librarian exited code 1067
[Debug] [24/11/2017 11:13:31 PM] Install 'Dawn.Setup.InstallPackagesStep' failed.
[Warning] [24/11/2017 11:13:31 PM] Rolling back installation.
[Debug] [24/11/2017 11:13:31 PM] Uninstall 'Dawn.Setup.InstallPackagesStep' succeeded.
[Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.SetEnvironmentVariablesStep' succeeded.
[Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.CreateRegistryKeysStep' succeeded.
[Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.ExtractLibrarianStep' succeeded.
[Debug] [24/11/2017 11:13:32 PM] Partial uninstall: True
[Debug] [24/11/2017 11:13:32 PM] Total files inside Oculus directory: 11 files
[Debug] [24/11/2017 11:13:32 PM] Filtered files inside Oculus directory: 11 files
[Debug] [24/11/2017 11:13:32 PM] Processing Restart Manager batch 0/1
[Debug] [24/11/2017 11:13:32 PM] Initial RmGetResut: 0, number: 0, reason 0
[Debug] [24/11/2017 11:13:32 PM] Closing session
[Debug] [24/11/2017 11:13:32 PM] Deleting directory '\\?\C:\Program Files\Oculus\Support'.
[Debug] [24/11/2017 11:13:32 PM] Deleting directory '\\?\C:\Program Files\Oculus\Support\oculus-librarian'.
[Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.CreateOculusDirectoriesStep' succeeded.
[Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.CreateLibraryServiceStep' succeeded.
[Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.InstallRedistributablesStep' succeeded.
[Debug] [24/11/2017 11:14:36 PM] Removing working directory.
[Warning] [24/11/2017 11:14:36 PM] Exception deleting 'C:\Users\salis\AppData\Local\Temp\OculusSetup-7ee5ce5c-7e0e-48ca-a92d-7b1ee763cd00':
System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied.
   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [24/11/2017 11:14:36 PM] Scheduling delete of 'C:\Users\salis\AppData\Local\Temp\OculusSetup-7ee5ce5c-7e0e-48ca-a92d-7b1ee763cd00' on next reboot.
[Debug] [24/11/2017 11:14:36 PM] Exiting with code 1.

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Thank you for providing us this information. Based on the details provided, it is possible that the .dll, application files or even the installer itself is corrupted. Have you tried using another installer? If not, kindly  install the application using a new installer. If the issue persists, kindly contact the application's developer for further assistance in installing the application. 

 

Regards.

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Last updated January 7, 2024 Views 6,982 Applies to: