I can't cast android device to windows 10 using Connect App

I haven't been able to use the Connect App to cast android device to my laptop since I updated Windows 10 to version 1909 18363.476.

my laptop and android device has connected to same wifi network, But the Android device can't find the PC.

How can I fix the problem?

|

Hi,

 

Thank you for writing to Microsoft Community Forums.

 

We understand your concern as you are unable to cast your android device to Windows 10 PC using connect app. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

 

  • What is the make and model of the PC?

  • What is the Android version installed on the device?

 

Meanwhile, we would suggest you to perform these steps and check if you are able to cast the device.

 

  1. Press Windows + I key to open Settings.

  2. Click on System and then click Projecting to this PC.

  3. Under Some Windows and Android devices can project to this PC when you say it’s OK select the drop down to Available everywhere.

  4. Now under Ask to project to this PC select First time only.

  5. Under Require PIN for pairing select Never.

  6. Now under This PC can be discovered for projection only when it’s plugged into a power source toggle the switch to On/Off.

 

Once you set these settings follow the steps below.

 

  1. Press Windows + S key together and type Connect.

  2. Now open Settings on your Phone and click on Connecteddevices.

  3. Then select Cast and choose the PC name

 

Regards,

 

Aditya Roy

Microsoft Community – Moderator

3 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

  • My laptop model is Asus N552vx
  • Android version is 8.0

Before the Windows update, it was connected to the laptop, but not now.

All the settings you mentioned have been applied but the device is still not connected

3 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi amin750,

Thank you for your response,

We would suggest you to update the drivers for Bluetooth and Network Adapter drivers from device manager. Please refer this article to Update drivers in Windows 10

Let us know how it goes,

Aditya Roy

Microsoft Community – Moderator

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,

Thanks for your follow up,

Wireless and Bluetooth drivers are also up to date, but PC name still won't appear on Android phone.

5 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated June 23, 2021 Views 3,377 Applies to: