Jasc Paint Shop Pro 9 Compatibility with Windows 10

I have been using Paint Shop Pro 9 for over 10 years. With the last Windows 10 update it quit working. I have tried everything to get it going again even as far as restoring my PC this morning. Still no luck. During installation it gets to the part where it says Registering modules and it just stops. Does anyone have any ideas how i might fix this? I really really want to continue using this program. I know it so well and i hate the newer versions. I have tried a few.

***Subject edited for clarity by the moderator.***

Answer
Answer

Thank you. This gave me the clue to solving my problem which was that PSP9 wouldn't work or be uninstalled after a Windows 10 update.

The old Intel HD graphics driver was actually still there on the computer and found through Device Manager. The roll back button was greyed out so I  chose Update and then to select available drivers. The original 2015 driver was there. That installed okay, I rebooted, set PSP9 off installing and choosing to overwrite any existing files and to 'repair'. So it's up and running again.

Open Device manager in Control Panel or through Search.
Click arrow to left of Display adapters and click to select shown item e.g. Intel(R) HD Graphics Family.
At top of Device Manager panel click Action/Properties.
On Driver tab look at either "Roll Back driver" or "Update driver" for list of available drivers. I only had the original 2015 and then 2016.

I haven't quoted any driver numbers as it's going to vary from one computer to another. If I hadn't found the 2015 one on the computer I would have noted the name (Intel(R) HD Graphics Family) and tried searching for that or for the laptop model at Toshiba.

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Last updated July 7, 2020 Views 12,019 Applies to: