Opening HEIF files and HEVC Videos on Windows 10

Very impressed with Apple being the first to adopt HEIF and HEVC on iOS 11. Only problem is, no other platform seems to support it as of now.

Even though HEVC is supported on Windows 10 out of the box, the videos don't actually plan in any app on Windows 10.

HEIF is not supported at all.

Does anyone know of any apps or programs that would let me play HEIF and iOS 11 HEVC videos on Windows? Or maybe a codec pack?

Note: I do not want to convert these images and videos while exporting to Windows; want to keep them in their native formats.

***Post moved by the moderator to the appropriate forum category***

 

Question Info


Last updated August 9, 2019 Views 13,859 Applies to:

Hi Ronit,

Thank you for bringing this to our attention. HEVC and HEIF files are only supported by Apple devices. As of now, there are no apps or programs that run on Windows 10 that can support HEVC codecs and HEIF files but we encourage you to submit your issue using the Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

For more information on Feedback Hub, see our support article and YouTube video

If this is your first time to send feedback to Microsoft, below are the steps on how to submit one:

  1. On a Windows 10 device, search for “Feedback Hub” in Cortana search, then launch the app.
  2. Navigate to Feedback in the left menu, then press + Add new feedback.
  3. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.
  4. Important: If possible, reproduce the problem(s) after clicking Begin monitoring (or Start capture) near the end of the form; Stop monitoring when you’re done.
  5. Once you’ve completed the form and monitoring, click Submit.
  6. Click Continue using Feedback Hub.
  7. Click My feedback at the top, then find the item you submitted. (It may take a while to appear)
  8. Open the item you submitted, then click Share.
  9. Click Copy link, then paste the link here in your response. (It will look like https://aka.ms/ link>)

Should you have any further questions, please do not hesitate to get back to us. We're here to help.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Patricia,

Thank you. I found some existing entries in Feedback hub regarding this issue and upvoted them.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Zoner Photo Studio X will be first Windows photo software to bring HEIF support:

ZPS with HEIF

8 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thanks. Good to see developers adopting the format.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Given the number of iOS 11 users, I think MS should strongly consider supporting these file formats. 

10 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey guys, this is my online tool help to convert ios 11 photo in format heic to jpg. Feel free to let me know if you have any comments or feedback, thank you!
http://freetoolonline.com/heic-to-jpg.html

5 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

That’s cool and certainly very useful. However, I belive most iPhone users would rather have Microsoft support tne new formats as they are, in general, superior to the old ones.

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I don't think you really need to CONVERT HEIF-images since macOS and IOS automatically does that when these images are exported  outside of their native OS. They convert HEIF to JPG then. What's really interesting is to see how fast the HEIF-format can gain general native support on Windows OS and world leading graphic software such as Photoshop and Lightroom. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yeah HAHansFernström, In the while we are waiting for native support on windows or some leading graphic software we still need to convert heic to jpg for Windows user :)

Thanks for interesting in my tool! ^^

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.