Windows Mail on Lenovo Laptop Windows 10 - contacts screen disappears into a black screen

Ive used the default Windows 10 mail for a while but today tried to add a new contact.

When I click on "Go to people", the screen appears but after 2 or 3 seconds, goes blank/black.

I have reloaded, rebooted but to no effect.

Settings does not allow me to uninstall the app.

Can you advise?

HI John,

We can try to rip it out via power shell:

Click start, and type “power shell” right click on it, and run as admin.

Next, paste this command:

Get-AppxPackage *people* | Remove-AppxPackage

And hit enter. If people deletes, reboot, go back to the store and download again.

If that powershell command doesn’t work, we can try a 3rd party app I’ve had success with: - once downloaded, unzip and launch geek - then click on the “view” tab and click on windows store apps - then double click on people.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Let me know!
- C

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Question Info

Last updated December 18, 2018 Views 50 Applies to: