Windows 10 Mail program won't open embedded links, says "Unable to open"

I love this program otherwise; it's fast and looks great, and much easier to find things in than gmail, for example.  BUT I can't open any embedded links, so I can't post to Facebook from this program and can't visit recommended websites unless I copy the URL and paste into my browser (or go to gmail....).  Can anyone tell me how to fix this?  I think there must be a setting I can change, but I can't find it.

Thanks 

Windows 10 Home user

Reset the app, then try again.

Open Start > Settings > Apps > Apps & features
Scroll down to Photos
Select it
Click Advanced options
Click Reset

Restart

Check the Store for updates
Best,
Andre
twitter/adacosta
groovypost.com

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Oops

Open Start > Settings > Apps > Apps & features
Scroll down to Mail
Select it
Click Advanced options
Click Reset

Restart

Check the Store for updates
Best,
Andre
twitter/adacosta
groovypost.com

11 people found this reply helpful

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Sorry this didn't help.

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Oops

Open Start > Settings > Apps > Apps & features
Scroll down to Mail
Select it
Click Advanced options
Click Reset

Restart

Check the Store for updates

Hi Andre,

Thanks for your quick reply.  Unfortunately, resetting as you directed made no difference. I checked the Microsoft store for updates, but I apparently already have the latest version, and when I went to the "Feedback" site, I saw that other users are having much worse problems with Mail than I am, so I hesitate to uninstall/reinstall the app, as it might get worse.  Do you have any other suggestions?  Thanks again

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Oops

Open Start > Settings > Apps > Apps & features
Scroll down to Mail
Select it
Click Advanced options
Click Reset

Restart

Check the Store for updates

p.s. After I tried these steps with no result, I tried the virtual assistant.  I didn't really expect "her" to be helpful, but one of the links "she" sent described a similar problem, and one of the responses worked for me, too: i.e., the person explained that it isn't the Mail app but Windows that opens the links, and it does so in your designated default browser.  Well, I had designated Chrome as my default browser but had subsequently uninstalled Chrome.  So I changed my default browser to Edge, and now it works like a charm.  Thought you'd like to know, in case someone else asks this question.  Cheers and thanks.

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Thanks for paying it forward Maxine. Happy to know you got it resolved.
Best,
Andre
twitter/adacosta
groovypost.com

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Thanks for paying it forward Maxine. Happy to know you got it resolved.

😊

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Last updated December 16, 2022 Views 15,468 Applies to: