WIndows 10 Mail app shuts down immediately after opening

Just today Windows Mail has started to shut down a couple of seconds after it opens without any intervention. 

I have run the image scan ( no errors detected ) and the image restore ( successfully ) but the problem is still there. Any one who can help with this ?

Many thanks

Hi Jose

Sorry for the inconvenience caused.

Which version of Windows 10 is currently installed? See how to verify:

Open Start > Settings > Apps > Apps & features
Scroll down to Mail
Select it
Click Advanced options
Click Reset


Check the Store for updates

Open Start, type: powershell
Right click powershell
Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage

Get Mail and Calendar - Microsoft Store
Best regards,
Andre Da Costa
Independent Advisor for Directly

11 people found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated August 27, 2021 Views 4,260 Applies to: