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Synchronization error 8500201D with my mobile device.

AdderB asked on
When trying to sync my email on my mobile device, I'm receiving error 8500201D.
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Nicholas_W_ replied on

Thank you for posting on the forum.

We are currently aware of this issue and it is under investigation.

Once a fix is released, you can view it here:

Fixes or workarounds for recent issues on

Thank you for your patience and understanding.

Kind Regards,

Nicholas W.

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