gmail with windows 10 mail app sent email disappears

I have configured windows 10 mail application with my google email address.

I sent a mail. I got an acknowledgement email back in reply, but the sent email has disappeared. Its not in sent mail, sent items, or all mail.

I've also checked on mail.google.com directly.

The email had attachments. I've noticed recently if there are attachments its a bit flaky. Previously it got stuck sending forever. To solve that, I deleted the gmail configured account in mail, and re-added. This time it sent in 2 seconds, but as I say there is no trace of the sent email.

I'm running Windows 10 1909 (OS build 18363.836)

Mail app version 16005.12827.20200.0

Even a simple test message sent with the app leaves no trace of the sent message.

If I send from mail.google.com web site, things work as expected

Kind Regards

Martin

Answer
Answer

This worked for me:

Remove the Gmail account from the Mail app and then re-add it manually via the Other Account POP/IMAP route using the IMAP settings.

One other thing you may have to do is change a security setting in Google to allow access to less secure apps.  Google now considers the Windows Mail App a less secure app and therefore blocks it from doing some tasks.

Hope this helps,

Phil

Phil C

One good turn deserves another!

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I'm having the same issue.  Found the emails in the spam folder.  Marked as not spam and they go to my inbox , not the sent folder as it should.  Test sent emails continue to go to junk/ spam.  Why is Mail recognizing my sent emails as junk?

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Last updated November 5, 2020 Views 3,416 Applies to: