Hi Chris,
I'm an Independent Advisor here to help you out,
This is currently a known bug that Microsoft have been working on a fix for.
There is a temporary workaround you can try that will fix this issue until a proper fix is delivered -
- Go to gmail.com and logon
- Click "Settings", top right
- Click "Filters and blocked addresses"
- Click "Create a new filter"
- Put your email address into the "From" field
- Click "Create filter"
- On the next page, select "Never send it to Spam"
- Click "Create filter"
This will put a copy of the email in your inbox, not your sent items folder. To get the email in your sent items folder you have to set 3 actions on the filters: Do this: Skip Inbox, Apply label "Sent Items", Never send it to Spam.
Credit/Source:
https://answers.microsoft.com/en-us/windows/for...
Best,
Nick
