Question

Q: Cant add Gmail account to Windows 10 mail app

When I try to add my Gmail account I get the error: "Something went wrong" with the error code "0x8007042b". Any help?

Answer

A:

Try this (works for me):

1. Give ALL APPLICATION PACKAGES full control in your User Folder (ex. C.\Users\Santiago).

Right clic, select properties, Security, Advanced.

Clic Add, select entity, advanced, search. Clic on ALL APLICATION PACKAGES, accept. Select Full Control and apply. (Ignore errors trying to aply permissions).

2. Do this

Method 1:

1. In the search box type “Services”

3. Right click on “Services” and select “Run as Administrator”

4. In the Services Window, look for Credential Manager Service and “Stop” it.

5. Restart the computer and “Start” the Credential Manager Service and set it to “Automatic”.

6. Restart the computer and it should work fine.

http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/windows-10-getting-error-message-0x80070425-when/141f6fac-f941-448b-ac62-7d72b9169cb1

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Question Info

Views: 43,629 Last updated: July 7, 2018 Applies to: