Microsoft Edge keeps CRASHING!!!

I've just upgraded to Windows 10 and Microsoft Edge keeps crashing everytime I open it. Does anyone has the same problem? What should I do?


Question Info

Last updated May 25, 2019 Views 149,536 Applies to:


Thank you for sharing your experience on Windows 10!

Do you get any error message when Edge crashes?

I can understand that Microsoft Edge crashes whenever you try to open the browser. To diagnose the issue, I would suggest you to try the following methods and check if the issue persists.

Method 1:

Run the apps troubleshooter and check if it helps with the issue. Refer to the following article and run the Apps troubleshooter:

Run the troubleshooter for Windows apps

If the issue still exists, try the next method.

Method 2:

Try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.

  1. Press Windows key + X, click Command Prompt (Admin).
  2. In the Command Prompt, type the following command, and then press ENTER:
    sfc /scannow

If the issue still exists, try the next method.

Method 3:

You may check the same issue with the new user account.

Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

  1. Go to Settings.
  2. Choose Accounts and then select Other User Accounts towards the left.
  3. Select Add an Account.
  4. Enter a user name and hit Next.
  5. Click on Finish.
  6. Sign out from the current Account and Log into the new account.
  7. Check if issue persists.

Additional information:

Microsoft Edge

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.



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