Microsoft Edge keeps CRASHING!!!

I've just upgraded to Windows 10 and Microsoft Edge keeps crashing everytime I open it. Does anyone has the same problem? What should I do?

 

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Last updated May 25, 2019 Views 149,536 Applies to:
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Answer

Hello,

Thank you for sharing your experience on Windows 10!

Do you get any error message when Edge crashes?

I can understand that Microsoft Edge crashes whenever you try to open the browser. To diagnose the issue, I would suggest you to try the following methods and check if the issue persists.

Method 1:

Run the apps troubleshooter and check if it helps with the issue. Refer to the following article and run the Apps troubleshooter:

Run the troubleshooter for Windows apps

If the issue still exists, try the next method.

Method 2:

Try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.

  1. Press Windows key + X, click Command Prompt (Admin).
  2. In the Command Prompt, type the following command, and then press ENTER:
    sfc /scannow

If the issue still exists, try the next method.

Method 3:

You may check the same issue with the new user account.

Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

  1. Go to Settings.
  2. Choose Accounts and then select Other User Accounts towards the left.
  3. Select Add an Account.
  4. Enter a user name and hit Next.
  5. Click on Finish.
  6. Sign out from the current Account and Log into the new account.
  7. Check if issue persists.

Additional information:

Microsoft Edge

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

Regards,

Harkanwar

345 people were helped by this reply

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