Integrated webcam error code 0xA00F4271(0x80070001)

Hi,

As per the description, I understand that Camera app is not working properly and getting error code which is 0xA00F4271(0x80070001). I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue.

Can you check your camera privacy settings to see if camera access is turned on?

Please follow the Methods given below to check if its helps.

Method 1: To check camera privacy settings:

1) Click Start

2) Click settings

3) In search box in upper right, type "webcam"

4) Click "Webcam privacy settings"

5) Check that "Let apps use my camera" toggle is On

If it's on, check out this troubleshooting document and see if you can resolve your issue:

http://windows.microsoft.com/en-us/windows-10/fix-windows-camera-app-problems-with-pc-cameras

If after walking the troubleshooting document it still doesn't work. Please use DxDiag to get this information:

Method 2: To run a DxDiag Report:

1. Press Window + R key

2. Type "DxDiag"

3. Let the tool run, once progress bar on left completes, click "Save All Information"

4. Save that file somewhere you can find it easily.

5. Double click the saved DxDiag file, it should open in Notepad

6. Copy the top section "System Information" and paste into a reply on this thread

7. Press Ctrl-F and in find dialog, type "Video Capture Devices"

8. Please copy and paste the information contained under the "Video Capture Devices" section to this thread.

Hope this information is helpful, if the issue persist please write us back with the information in brief so that we can assist you further.

System Information
------------------
      Time of this report: 8/14/2016, 22:13:33
             Machine name: LAPTOP-K92E6AA0
         Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160802-1857)
                 Language: English (Regional Setting: English)
      System Manufacturer: LENOVO
             System Model: 80SW
                     BIOS: 0NCN21WW
                Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz (4 CPUs), ~2.4GHz
                   Memory: 8192MB RAM
      Available OS Memory: 7772MB RAM
                Page File: 2670MB used, 6317MB available
              Windows Dir: C:\Windows
          DirectX Version: 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 144 DPI (150 percent)
          DWM DPI Scaling: UnKnown
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.10586.0000 64bit Unicode

Video Capture Devices
Number of Devices: 1
---------------------
           FriendlyName: EasyCamera
               Location: Front
           SymbolicLink: \\?\usb#vid_04f2&pid_b578&mi_00#6&2e81d80b&1&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
           Manufacturer: Chicony Electronics Co.,Ltd.
             HardwareID: USB\VID_04F2&PID_B578&REV_9409&MI_00,USB\VID_04F2&PID_B578&MI_00
             DriverDesc: EasyCamera
         DriverProvider: Realtek
          DriverVersion: 10.0.10586.11195
      DriverDateEnglish: 5/12/2016 00:00:00
    DriverDateLocalized: 2016-05-12 12:00:00 AM
                Service: rtsuvc
                  Class: Image
          DevNodeStatus: 180600A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_REMOVABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: EasyCamera
                 Parent: USB\VID_04F2&PID_B578\0001
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: n/a
                  Stack: \Driver\ksthunk,\Driver\rtsuvc,\Driver\ACPI,\Driver\usbccgp
      ContainerCategory: Imaging

Hello, I have the same problem here. Has your problem been solved?

Thank you for responding with Dxdiag info, this is very helpful. I see you are still running th2_release. Please download the latest Windows Update (1607), and see if that fixes your issue.

"Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160802-1857)"

Here is a handy guide on how to install the new Anniversary Update:

https://blogs.windows.com/windowsexperience/2016/08/02/how-to-get-the-windows-10-anniversary-update/

Yeah I just did the anniversary update, and still have the exact same problem. Seems to be an issue with Lenovo Thinkpad laptops. My old apps like web conferencing, Skype, etc. work fine, but the Windows 10 camera app doesn't run, only produces that same error message.

I don't have the exact laptop mseatle mentions in his original post (the Ideapad 710S). I tried this on an Ideapad U530 and could not repro the issue with Windows Camera and other camera apps running separately and side by side. I was on Windows 10 Anniversary Update (14393.105).

I have a couple of things you can try:

• Assuming you have the Lenovo camera driver installed from their website, uninstall that driver, and reinstall the generic class driver from Windows (Find your camera in Device Manager, uninstall, scan for hardware changes)
• File a bug (Launch the Feedback Hub, mark as a Problem, include your forum username in the title so I can find you, click on the Begin monitoring button, and launch the Windows Camera app and make sure it hits the issue, then Stop monitoring and submit).

------------------
System Information
------------------
      Time of this report: 9/27/2016, 19:03:54
             Machine name: LAPTOP-M86O1O2L
               Machine Id: {39A7FC67-CA44-47A1-BDC0-2AD2EF6067AA}
         Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.160906-1818)
                 Language: English (Regional Setting: English)
      System Manufacturer: LENOVO
             System Model: INVALID
                     BIOS: 9ECN43WW(V3.03)
                Processor: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
                   Memory: 8192MB RAM
      Available OS Memory: 8104MB RAM
                Page File: 5525MB used, 5906MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 120 DPI (125 percent)
          DWM DPI Scaling: UnKnown
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
           DxDiag Version: 10.00.14393.0000 64bit Unicode

 FriendlyName: Lenovo EasyCamera
               Location: Front
           SymbolicLink: \\?\usb#vid_0c45&pid_6513&mi_00#6&1b53cf23&2&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
           Manufacturer: Lite-On
             HardwareID: USB\VID_0C45&PID_6513&REV_0012&MI_00,USB\VID_0C45&PID_6513&MI_00
             DriverDesc: Lenovo EasyCamera
         DriverProvider: Sonix
          DriverVersion: 6.0.1325.4
      DriverDateEnglish: 6/25/2015 00:00:00
    DriverDateLocalized: 25/6/2015 12:00:00 πμ
                Service: SNP2UVC
                  Class: Image
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: Lenovo EasyCamera
                 Parent: USB\VID_0C45&PID_6513\5&10dc86fd&0&6
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: n/a
                  Stack: \Driver\ksthunk,\Driver\SNP2UVC,\Driver\ACPI,\Driver\usbccgp
      ContainerCategory: Imaging.Webcam

Very similar problem here. The camera isn't working with any apps however. 

Time of this report: 12/26/2016, 03:14:13
             Machine name: LAPTOP-M3JE5E6I
               Machine Id: {305ABC83-BDC0-42EE-954D-8A0896C72FA9}
         Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252)
                 Language: English (Regional Setting: English)
      System Manufacturer: LENOVO
             System Model: 80SW
                     BIOS: 0NCN20WW
                Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz (4 CPUs), ~2.4GHz
                   Memory: 8192MB RAM
      Available OS Memory: 7772MB RAM
                Page File: 3355MB used, 6016MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 144 DPI (150 percent)
          DWM DPI Scaling: UnKnown
                 Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.14393.0000 64bit Unicode

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
           FriendlyName: EasyCamera
               Location: Front
           SymbolicLink: \\?\usb#vid_0bda&pid_57f8&mi_00#6&d284e6a&1&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
           Manufacturer: Lite-On
             HardwareID: USB\VID_0BDA&PID_57F8&REV_0006&MI_00,USB\VID_0BDA&PID_57F8&MI_00
             DriverDesc: EasyCamera
         DriverProvider: Realtek
          DriverVersion: 10.0.10586.11201
      DriverDateEnglish: 6/3/2016 00:00:00
    DriverDateLocalized: 6/3/2016 12:00:00 AM
                Service: rtsuvc
                  Class: Image
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: EasyCamera
                 Parent: USB\VID_0BDA&PID_57F8\200901010001
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: n/a
                  Stack: \Driver\ksthunk,\Driver\rtsuvc,\Driver\ACPI,\Driver\usbccgp
      ContainerCategory: Imaging

------------------
System Information
------------------
      Time of this report: 12/25/2016, 19:43:00
             Machine name: DESKTOP-Q1TKOAC
               Machine Id: {E621D594-A711-4364-8BF3-6A76E47AF889}
         Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.160715-1616)
                 Language: English (Regional Setting: English)
      System Manufacturer: LENOVO
             System Model: 80SA
                     BIOS: 0VCN21WW(V1.05)
                Processor: Intel(R) Pentium(R) CPU 4405U @ 2.10GHz (4 CPUs), ~2.1GHz
                   Memory: 4096MB RAM
      Available OS Memory: 3950MB RAM
                Page File: 3162MB used, 2195MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.14393.0000 64bit Unicode