Original Title: Imaging Devices missing from Device Manager, Windows can't find camera
I have exactly the same problem as SirCrunchalot, who posted at http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/imaging-devices-missing-from-device-manager/2ca3bf53-d92a-40cc-b01f-76a0ef3dfc7a.
I go into the camera app and it says "We can't find your camera" then proceeds to give me the error: 0xA00F4244(0xC00D36D5). I have had my laptop for quite a while, maybe 2 or 3 years. As far as I can remember, the camera has never worked. Here is a screenshot of the device drivers from my screen, there is no image devices option and there are no cameras under sound, video and game controllers.
My laptop is a Toshiba Satellite T135D, AMD Turion(tm) Neo X2 Dual-Core Processor L625, 64-bit OS, 4GB RAM, Windows 10 Home. I have a built-in camera; above my screen, it says "web camera" and there's a lens. So I can't unplug it and try a different USB
port, as some have suggested.
I have done the following steps:
1. Ran the troubleshooter for Windows apps - no problems detected
2. Checked for and installed all Windows updates
3. Checked that camera privacy settings were not the problem
4. Ran the troubleshooter for Hardware and Devices - no problems detected
5. Uninstalled the Camera app entirely (using PowerShell) and reinstalled it (using the Windows Store) - no change
6. Within Device Manager, clicked "show hidden devices" - more devices were shown but still no camera/webcam
7. Performed a repair upgrade with Windows ISO - still no luck!
8. Went to Toshiba website and installed the camera app corresponding with my computer model (over the existing app), then tried a more recent version as well - no change
Hopefully this is enough information; please let me know if it isn't.