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Your device ran into a problem

What happen ? and how to fix Windows  show blue screen (Your device ran a problem and needs to start. We are just collecting some error info, and then we'll restart for you )

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Answer
Hi txam,

My name is Jen a fellow Windows 10 user and an Independent Advisor. I just have some questions to have a better understanding of the problem.
How long has it been on that screen?
Were there any changes to the computer before the problem started?
Have you tried restarting the computer?

Looking forward to your response.

Best regards,
Jen

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Last updated February 13, 2024 Views 1,766 Applies to: