Your device is missing important security and quality fixes. Error code: (0x80073712)

G'day.

I am unable to update because of a weird error that i have been coming across. I have tried to find numerous tutorials online but none have solved the issue.

Any help would be greatly appreciated!

-Liam

(Error code shown below...)

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The error code means Windows update engine files are missing or corrupt.
If you are running version 1803, try installing the newest servicing stack update to fix that:
https://www.yourwindowsguide.com/2018/09/servic...
If you are on 1803- release, let us now.
Disclaimer:
This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.
Sumit
Available 6 PM - 8 AM PST

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Hi Liam. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

1) There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/.... Try running that first.

2) If that fails try manually resetting Windows Update Service:

Open administrative Command Prompt by typing CMD in Start Search, right click result to Run as Administrator, copy and paste or type the following commands one-by-one followed by Enter key.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Close Command Prompt and see if Windows Updates works then

3) You can also install the Updates manually that fail to install which are logged at Settings > Update & Security > Windows Update > Installed Update History, and then search for those to download and install from this Catalog: http://test.catalog.update.microsoft.com/v7/sit...

4) If they continue to fail and interfere, then you can block them using one of these methods: https://www.howtogeek.com/224471/how-to-prevent...

5) Complete Guide to Managing Updates after Version 1803: https://www.makeuseof.com/tag/manage-windows-up...

6) If Updates still won't run go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

7) If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...


I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
_________________

Windows MVP 2010-20

Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

I do not quit for those who are polite and cooperative.

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I have the same issue but my error ode is 0x80070015

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hi

i had this problem but i installed the last version and update manually.already im runnig 1809 version with the last os buold 17763.134 but still i see the message 

Your device is missing important security and quality fixes.

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G'day.

I am unable to update because of a weird error that i have been coming across. I have tried to find numerous tutorials online but none have solved the issue.

Any help would be greatly appreciated!

-Liam

(Error code shown below...)

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Last updated September 20, 2021 Views 117,584 Applies to: