"Your account settings are out of date..."

Trying to sign into Hotmail. but can't because my account settings are out of date AGAIN! I just fixed this, and now have to again? What's wrong??

Hi Phil. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you.

What often works is to go to Windows 10 Mail Settings (gear icon at bottom of Inbox) then Manage Accounts, then choose the problem account(s), then Delete the Account.

Restart PC and retrace that path to add the account back. Make sure the Sync settings are as desired for how far back you want mail Downloaded from, whether to include Calendar and Contacts (People app). See this setup guide to make sure you get everything set as you like: https://www.windowscentral.com/how-get-started-...

If that's not enough then Reset the Mail app at Settings > Apps and Features > Mail & Calendar > Advanced Options > Reset. Restart PC. Try adding the accounts back to see if it works now.

If that fails to fix it then Re-register Mail & Calendar app from Option 2 here: http://www.tenforums.com/tutorials/3175-apps-re...

Finally if nothing else works reinstall the Mail and Calendar app from Option Two here: http://www.tenforums.com/tutorials/3175-apps-re...

If you have broader performance problems go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.


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Trying to sign into Hotmail. but can't because my account settings are out of date AGAIN! I just fixed this, and now have to again? What's wrong??

Hello,

See if this fix helps you:

https://www.kapilarya.com/your-outlook-account-settings-are-out-of-date

Let me know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP. 

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Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP, since 2016 · Windows Help (www.kapilarya.com)

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hi,

I have had deleted my account after resetting the mail app but now cant re add my account as I don't know the password for it...amy suggestions warmly welcomed!

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Last updated May 3, 2024 Views 16,424 Applies to: