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XNA Installation error

I have had many game errors recently all of which require XNA to be installed to fix thats ok but the problem is halfway through installation i get this error:

Module C:\Program Files (x86)\Common Files\Microsoft Shared\XNA\Framework\Shared\xna visualizer.dll failed to register. HRESULT -2147024703 Contact your support personel 

please help, thank you

Answer
Answer

I had this problem on my computer.  After a couple of days I was able to track down this issue and fix it.

I used dependency walker (depends.exe) to check xnavisualizer.dll.  It showed that it was picking up an x64 version of msvcr100.dll.

Checking \Windows\sysWow64\msvcr100.dll I discovered it was a 64-bit file (!)

I removed this file (I had to take ownership and give myself permissions) and replaced it with an x86 version from another machine.  I guess maybe a reinstall of Visual C++ Runtime 2010 x86 might have worked too.

After doing this issues were fixed.

I couldn't find any mention of this fix anywhere online so I thought I should share.

Cheers... Jon.

[Edit: this fix was on a Windows 10 machine - upgraded from Windows 8.1]

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Last updated April 20, 2025 Views 8,469 Applies to: