Xbox Wireless Controller Remove Failed

Recently my Xbox One wireless controller has stopped connecting to my PC.

When I go to PC Settings and go to Bluetooth & other devices I see that there is an Xbox Wireless Controller already there, however when I try to remove this it says "Remove failed" after a few seconds.

I have tried going to Device Manager and uninstalling the device from there, but when I scan for hardware changes it just reappears so obviously isn't uninstalling.

I can't connect my controller through Bluetooth or USB anymore and it's very frustrating so any help would be appreciated.

HI Adam. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.

See fixes for Xbox One Wireless controller "Remove failed" error:

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post resolved your problem, I will keep working with you until it's resolved.

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Question Info

Last updated September 15, 2021 Views 10,082 Applies to: