Xbox controller not properly connecting to pc.

Xbox one controller is connected but not reading as an input device.

things tried so far

restarting both controller and computer multiple times

checking for driver updates multiple times

uninstalled/reinstalled drivers multible times

tried connecting via usb

tried connecting via usb with different cables and ports.

make sure I'm completely up to date on windows 11

other controllers also not working so i belive this is a windows issue. Bluetooth headphones work fine

Hello im. I'm Greg, 10 years awarded Windows MVP, here to help you.

1) Try these fixes for Xbox One controller not connecting in Windows 11:

https://windowsreport.com/xbox-controller-not-r...
(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://appuals.com/xbox-controller-not-working...
(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://techdator.net/xbox-controller-not-recog...

https://www.androidgreek.com/windows-11-control...

https://www.technewstoday.com/xbox-controller-d...

https://www.youtube.com/watch?v=ANuZhI_uS6o


https://www.youtube.com/watch?v=sjV9Xl21fqM


2) Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

3) One of those usually works. If not then contact Xbox Support:
https://support.xbox.com/en-US/contact-us

You can also post in the Xbox forums and ask for an Ambassador who are the MVP's of Xbox:
https://forums.xbox.com/en-US/home

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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hi thank you so much for the amazing information you offered but the problem ended up being simpler than that. despite the controller coming on and staying on i just replaced the batteries and it works fine now. but once again that you so much for this excellent responce.

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So glad to hear this news!

Let me know if I can help further. I'll stay subscribed to this thread in case you need anything else, until the system locks it in a few months.
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Last updated November 25, 2023 Views 1,890 Applies to: